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Help - SPG Game crashes on new laptop
Posted: Wed Jan 02, 2013 7:50 pm
by humper92
you wouldnt know how to sort my problem would you? starpoint just crashes everytime i try to open it
i just got a new laptop with better hardware on but it just keeps crashing
it worked fine on my old dell please help!!! i love this game!!
RE: Help - SPG Game crashes on new laptop
Posted: Thu Jan 03, 2013 11:06 pm
by sscadmin
Hi Humper92 I take it that your SPG install is updated to latest version 1.0.1.2? What OS are you running on? I know I use Win7 x64 and it runs fine with no crashes. What resolution and graphics card drivers are you using (are they the latest)? Because if it ran fine on your previous machine and crash on the new one then this is probably a hardware or driver issue.
RE: Help - SPG Game crashes on new laptop
Posted: Fri Jan 18, 2013 5:32 am
by Dorijan
you wouldnt know how to sort my problem would you? starpoint just crashes everytime i try to open it
i just got a new laptop with better hardware on but it just keeps crashing
it worked fine on my old dell please help!!! i love this game!!There is one thing you can try. It's something we usually try as the first step:Download and install the latest DirectX from Microsoft website. Especially if you're running the game on Win7 Home edition as some versions of Win7 don't come with a complete set of DX required by SPG to run properly. If it doesn't help, please contact me directly on dorijan@starpointgemini.com and we'll continue from there.
RE: Help - SPG Game crashes on new laptop
Posted: Mon Jan 28, 2013 3:09 pm
by Danheg
There is one thing you can try. It's something we usually try as the first step:Download and install the latest DirectX from Microsoft website. Especially if you're running the game on Win7 Home edition as some versions of Win7 don't come with a complete set of DX required by SPG to run properly. If it doesn't help, please contact me directly on dorijan@starpointgemini.com and we'll continue from there.Though I have already mentioned it the bug forum, perhaps it is an issue with Windows 8?
RE: Help - SPG Game crashes on new laptop
Posted: Mon Jan 28, 2013 5:58 pm
by Dorijan
Though I have already mentioned it the bug forum, perhaps it is an issue with Windows 8?Oh, apologies. I missed the Windows 8 part. It is possible Win8 is giving SPG headaches. Could you please contact me directly on dorijan@starpointgemini.com . And please attach your ActivityRecord.txt . Perhaps it won't give the ultimate answer, but it can't hurt either
. Thanks!
RE: Help - SPG Game crashes on new laptop
Posted: Fri Jun 06, 2014 8:40 am
by atarixle
So what now? Does it finally work on Windows 8 or not?
RE: Help - SPG Game crashes on new laptop
Posted: Fri Jun 06, 2014 1:36 pm
by Pinback
Probably best to PM Dorijan Atarixle or use the SP2 forum [url]http://www.starpointgemini.com/forum/[/url] if you are looking for a quick answer.