RSI Fix your support or account recovery system
Posted: Fri Feb 04, 2022 12:24 am
Getting kinda mad at RSI, I will admit its been a while since I have played or logged into SC maybe 2-3yrs and 2-3yrs ago my account worked fine and I guess in that time they reset accounts or put in place two factor authentication for all accounts and now when I try to login I can't because I didn't have this setup on my account because it wasn't available when I created my account in 2012 and I hadn't logged into this account in like 2+ years so I am stuck.
So I have tried to contact support 5x filling out support tickets each time and not even a email saying my ticket was logged. I am basically stuck until someone contacts me back, I have tried account recovery procedures and I am not getting emails from RSI at all. Am I missing something or is there issues with support?
Its bad enough I have to wait for a game for 9yrs, at least you can do is have a responsive support team.... give a little respect to those founder members out there we been waiting a long time.
I will try again soon to see if I can get this account unlocked... I am sure my pc might struggle to play this now haha
Anyone else have issues with support getting back to them?
So I have tried to contact support 5x filling out support tickets each time and not even a email saying my ticket was logged. I am basically stuck until someone contacts me back, I have tried account recovery procedures and I am not getting emails from RSI at all. Am I missing something or is there issues with support?
Its bad enough I have to wait for a game for 9yrs, at least you can do is have a responsive support team.... give a little respect to those founder members out there we been waiting a long time.
I will try again soon to see if I can get this account unlocked... I am sure my pc might struggle to play this now haha
Anyone else have issues with support getting back to them?