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SSC Outage (yup was GoDaddy)
Posted: Tue Apr 05, 2022 5:50 pm
by sscadmin
I have had issues getting into the site for the past 36-48hrs, no updates were perform and to my knowledge nothing core related has been done to the site to cause this.
After going to GoDaddy support there was hundreds of people complaining their sites were down so I take it this was a provider issue and it looks like everything is doing okay because the site is online again...
So all looks good
I have been thinking about moving providers just haven't decided yet.
RE: SSC Outage (yup was GoDaddy)
Posted: Tue Apr 05, 2022 7:37 pm
by Cody
Posted by: @sscadmin
I have had issues getting into the site for the past 36-48hrs
Yep, same here (for several days). Problems started at the weekend, D1, and it's still patchy.
RE: SSC Outage (yup was GoDaddy)
Posted: Wed Apr 06, 2022 2:37 pm
by sscadmin
This is their sole job to provide their customers 99% uptime, I know they must have backup servers/clusters to cover hardware failure. Unsure why it took GoDaddy (a huge company) 48hrs+ to get people back online? They are making millions per month at the least they should have a good disaster recovery plan in place. Because this type of stuff happening makes you want to switch providers... I can forgive 1-2hrs of downtime but when its several days its unacceptable and they should reimburse people or give a credit against your next renewel.
RE: SSC Outage (yup was GoDaddy)
Posted: Wed Apr 06, 2022 3:38 pm
by Pinback
Same here, started Saturday for me but was able to get in on Sunday but then went patchy mostly with he site just timing out or refusing to load.
RE: SSC Outage (yup was GoDaddy)
Posted: Thu Apr 07, 2022 12:15 pm
by D.C.Elington
I noticed it too, that lasted for an unusually long time for sure
RE: SSC Outage (yup was GoDaddy)
Posted: Thu Apr 07, 2022 5:26 pm
by sscadmin
I will try to remember to do a full site backup this coming weekend and download all the files and db again (just in case).
RE: SSC Outage (yup was GoDaddy)
Posted: Thu Apr 07, 2022 6:45 pm
by Cody
Gives one a nice warm feeling, does a full back-up!
RE: SSC Outage (yup was GoDaddy)
Posted: Mon Apr 11, 2022 12:57 pm
by Cody
Still a bit patchy here, D1 - what are GoDaddy saying?
RE: SSC Outage (yup was GoDaddy)
Posted: Mon Apr 11, 2022 3:11 pm
by Pinback
Yes has been a flaky since Sunday.
RE: SSC Outage (yup was GoDaddy)
Posted: Tue Apr 12, 2022 5:47 pm
by sscadmin
There has been no direct news or post from GoDaddy about the issues.... only comments in their forums/support portal. Every time I have tried coming to SSC I been able to get in, so thats been good at least. I think I am up to renew in Oct/Nov, if godaddy continues to fail I may have no choice but to move.
RE: SSC Outage (yup was GoDaddy)
Posted: Thu Apr 14, 2022 4:30 pm
by Pinback
Still having problems with getting into the site, did not work at all yesterday.
Edit seems to be working better from Thursday onwards.
RE: SSC Outage (yup was GoDaddy)
Posted: Sat Apr 16, 2022 1:21 pm
by Cody
Here, it was bad yesterday (Friday), but is much better today. Settling down, perhaps?
RE: SSC Outage (yup was GoDaddy)
Posted: Wed Apr 20, 2022 6:23 pm
by sscadmin
I did notice when I logged in 2days ago that the theme was kinda messed up and there was no patches or fixes that I could find that were applied. So I was able to fix the theme but everything else seemed fine, luckily whenever I have tried to hit the site its always been available. But I will definitely be monitoring this situation for the next few months since I need to renew at the end of the year and if it continues I will need to move somewhere else.